Privacy Policy

Civil Geospatial Services recognises the importance of protecting the personal information it collects from individuals associated with Civil Geospatial Services business. The purpose of this policy is to provide an outline of the way Civil Geospatial Services manages personal information in accordance with the Australian Privacy Principals and the Privacy Act 1988 (Cth).

Civil Geospatial Services will take all reasonable steps to comply with the Australian Privacy Principals and the Privacy Act to protect the privacy of all personal information that it holds.

In this policy, the following words or phrases mean:

“personal information” means information relating to an individual, including an opinion, which is provided to Civil Geospatial Services as part of its business relationship with others, whether the information is correct or not. The information may personally identify an individual or make the person’s identity reasonably apparent.

“sensitive information” means information or an opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, membership of a trade union, sexual practices, criminal record or health information

“Civil Geospatial Services” means Civil Geospatial Services Pty Ltd and includes its related entities.

Civil Geospatial Services collects and hold personal information such as (but not limited to):

the names of employees and proprietors of organisations and clients;
postal and email addresses, telephone and facsimile numbers;
financial details including bank account information and credit card numbers; and
insurance details, education and employment history, skills and work experience and professional affiliations
Civil Geospatial Services collects personal information:

directly from you or other persons acting on your behalf;
from third parties; and
from publicly available sources.
In the event that Civil Geospatial Services collects sensitive information, it will not be used for any purpose without your express permission.

In the event that unsolicited personal information is collected by Civil Geospatial Services, Civil Geospatial Services will take reasonable steps to destroy or de-identify that personal information.

Where possible, individuals will have the option of interacting with Civil Geospatial Services anonymously or using a pseudonym.

Civil Geospatial Services does not use government related identifiers such as Tax File Numbers or Medicare Numbers to identifyindividuals or the personal information that Civil Geospatial Services collects from individuals.

Civil Geospatial Services will not disclose personal information to any organisation without your

Our purpose in collecting and holding personal information about an individual is so that it can be used for activities such as:

providing services to clients;
engaging contractors;
handling complaints;
managing employee records; and
business development and direct marketing.
Civil Geospatial Services may collect information for the provision of direct marketing unless you have informed Civil Geospatial Services in writing in accordance with section 9 of this policy that you do not want to receive such information. Civil Geospatial Services will provide an “opt out” option to individuals who receive direct marketing from Civil Geospatial Services.

Civil Geospatial Services may be required to provide your personal information to other organisations to comply with its legal obligations such as auditors, legal advisers, the ATO, insurers and creditors.

All personal information collected by Civil Geospatial Services is retained as a part of a database that is securely monitored and maintained. The personal information will not be made available to a third party without your consent, unless Civil Geospatial Services is legally required to do so.

Civil Geospatial Services will take all reasonable steps to protect the security of the personal information that it holds. This includes taking appropriate measures to protect electronic materials and material stored and generated in hard copy.

Where personal information held by Civil Geospatial Services is no longer required and the law does not require it to be retained, Civil Geospatial Services will destroy such personal information by a secure means.

You may request access to the personal information Civil Geospatial Services holds about you by making a written request to the Privacy Officer listed in section 9 below. Civil Geospatial Services will provide you with access to your personal information unless an exception to access under Australian Privacy Principal 12 applies.

In the event that any personal information that Civil Geospatial Services holds about you is incorrect and requires correction, Civil Geospatial Services will take such steps as are reasonable in the circumstances to correct that information to ensure that it is up to date, complete and accurate.

Civil Geospatial Services seeks to ensure that the personal information it holds is accurate, complete and up-to-date. Civil Geospatial Services understands that personal information changes frequently and encourages you to contact Civil Geospatial Services as soon as possible to update any changes to personal information. Our contact details are in section 9 below.

Civil Geospatial Services may disclose personal information for the purposes set out in section 4 of this policy to its related entities, agents or contractors.

Civil Geospatial Services acknowledges that you have no obligation to provide it with personal information. However, if you choose not to provide Civil Geospatial Services with personal information, Civil Geospatial Services may be unable to provide you with a full range of services or it may reduce Civil Geospatial Services ability to service you.

If you have any concerns regarding the privacy of your personal information, you may make a complaint to the Privacy Officer who will endeavor to resolve the complaint. The contact details for the Privacy Officer are in section 9 of this policy.

If you wish to make a complaint regarding Civil Geospatial Services handling of your request or complaint, you may complain directly to the Office of the Australian Information Commissioner.

The contact details for Civil Geospatial Services Privacy Officer are:


Postal: Civil Geospatial Services
Unit 21 8-14 St Jude Ct
Browns Plains
QLD 4118
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